Legal

Privacy Policy

How we collect, use, and protect data across the Keytrop website, mobile app, and services.

Last updated: Jan 31, 2026

This Privacy Policy explains how Keytrop collects, uses, and shares information when you use our website, mobile app, and services (collectively, the "Services").

Information We Collect

  • Account information (name, email, password, and profile details).
  • Property and tenant data you enter (leases, payments, documents, maintenance records).
  • Usage data (pages viewed, actions taken, device and browser information).
  • Payment metadata from our payment processor (we do not store full card details).

How We Use Information

  • Provide and improve the Services.
  • Process payments and subscriptions.
  • Send important service and account notifications.
  • Support security, fraud prevention, and troubleshooting.

Sharing

We share information with trusted service providers (e.g., hosting, analytics, payment processing) only as needed to operate the Services. We do not sell personal information.

Data Retention

We retain data for as long as your account is active or as needed to provide the Services and comply with legal obligations. You can request deletion by contacting us.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure.

GDPR/UK GDPR Rights

If you are in the EEA or UK, you may have rights to access, rectify, erase, restrict, object to processing, and data portability. You can exercise these rights by contacting us.

California Privacy Rights (CCPA/CPRA)

California residents may request access, deletion, or correction of personal information and may opt out of the sale or sharing of personal information. We do not sell personal information.

International Transfers

Your information may be processed in countries where we or our service providers operate. We use appropriate safeguards for international transfers as required by law.

Contact

For privacy questions or requests, email contact@keytrop.com.